The Nigerian Civil Aviation Authority has sanctioned Arik Air Limited for contravening the provisions of the agency’s regulations.
The airline was given a knock over complaints of delay and its inability to ferry the passengers’ checked – in luggage on the airline’s services from London to Lagos from December 2nd to 4th, 2016. Upon receipt of the complaints, NCAA invited the airline to a meeting on December 6th, 2016, which was duly attended by the airlines’ representative.
However, Arik embarked on continuous flouting of the regulation and the Authority’s directives to freight all backlog of short – landed baggage to Lagos within 48 hours as the carrier declined to offer care and compensation to the affected passengers which were unanimously agreed for $150.
General Manager, Public Relations, NCAA, Mr. Sam Adurogboye, disclosed that the airline did not inform the passengers at the soonest practicable time that their checked – in baggage would be off – loaded as required by Part 19.7.2 of the Nigerian Civil Aviation Regulations, 2015.
Therefore, in a Letter of Sanction with reference no. NCAA/DG/CSLA/RM/1-06/16/439 dated 22nd December, 2016; the Authority has determined that Arik Air Limited is in violation of Part 19.7.2 and 126.96.36.199 (ii) of the Nig.CARs, 2015.
“Arik Air Limited is sanction to pay to the Authority within seven days of receipt of this letter, the sum of N6 million being civil penalty for violation of Part.19.7.2 of the Nig.CARs, 2015. It is also directed to pay each affected passenger, within 30 days of the date of this letter, the sum of $150 as compensation for inconveniences suffered as a result of delayed arrival of their luggage on your service as required by Part.188.8.131.52 (ii) of the Nig.CARs, 2015,” he said.